Privacy Policy

Data Controller

Golden Years Home Care

117 Southern Charm Loop Hot Springs, Arkansas 71913

501-538-3757

goldenyearshc2018@yahoo.com

Collected Personal Data

We collect contact information such as Names, addresses, phone numbers, and email addresses. Demographic information, age, and gender. Health information, details about medical conditions, medications, and care needs. Website usage data such as IP addresses are collected via cookies and analytics. Information from communications such as data when a client contacts us via email, phone or forms.

Purpose of collecting data

Providing Home Care Services: To develop care plans, schedule visits and deliver personalized care.

Communication: To respond to inquiries, send service updates, and provide important information.

Billing and Payments: 

Improving services: To understand client needs and enhance care offerings.

Legal Compliance: To meet legal obligations, resolve disputes, and enforce agreements.

How we use your information

Only on a need-to-know basis for our caregivers to provide services. 

Family members/ POA: with consent.

Health care professionals: Doctors, Nurses, Hospice and home health agencies and pharmacies.

Data Security

Encryption for sensitive data transmission.

Access Controls: limited access to client data.

Secure server

Your choices and rights

Access and correction: The client's right to access and correct their personal information.

Opt-out: The client's ability to opt out of marketing communications.

Data Deletion: The right to request deletion of their data (with some legal limitations).

Consent withdrawal: The right to withdraw consent for certain data processing.

Cookies and tracking technologies

For website functionality, analytics, and personal content. Users can manage their cookie preferences.

Links to other websites

Our site links to external links to provide more understanding of our company and services. We are not responsible for other site's privacy practices.